由於我們多數產品乃為個人衛生用品, 恕不提供退款或換貨,除非收到損壞的產品。 如果您收到損壞的物品,請儘速回傳您的包裹以及損壞的商品的圖片至 nitatabeauty@gmail.com 我們將很樂意為您更換或退款。 請注意,我們睫毛是手工製作的,可能會出現差異。 如果睫毛在毛量分配方面彼此不同,則不構成受損物品。 Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. If you receive a damaged item please immediately send us a picture of your shipment box as well as the items that arrived damaged to orders@nitatabeauty.com and we will be happy to assist you with a replacement or refund. Our lashes are handmade and discrepancies may occur. If the lashes differ from one another in regards to hair assignment this does not constitute damaged items.